You can cancel items or orders that haven't entered the shipping process yet.
After submitting the cancellation, we'll send you a confirmation message to the email address on your account.
You can also confirm that the order was cancelled by visiting Your Orders. If you see the order in the Cancelled Orders section, it was successfully cancelled.
If your order shipped directly from Amazon and can't be modified, you may refuse the package or return it using our Online Returns Center.
If your order shipped directly from a seller and can't be modified, please contact the seller for instructions. For more information on how to contact the seller, go to Contact Third-Party Sellers.
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